A salesman of a chocolate store used to provide a feedback form to the customers after purchasing something from the store, but no one was aware about the consequences that they will have to face after filling the feedback form for him. After getting customer’s contact information, he started calling everyone one by one with extortion demands posing as an underworld DON, a senior Delhi police officer said, It isn’t clear how much money he had made over the last seven months through these extortion calls.
Four police departments viz. Delhi, Chhattisgarh, Mumbai and Haryana worked together on this case. After investigating police came to know that Pranay Tiwari, 27 used to demand anywhere in between 1 to 5 crore from the customers.
Every customer used to fill the form in order to get discount in future, promised by him. Since the accused was having lot of personal information gained from the feedback forms, such as birthday and anniversary dates, he would stun his victims by revealing these details in his extortion SMSs, the officer said.
Pranay was arrested when a complaint was filed a few days ago by a businessman who claimed to have received a phone call from Pranay posing as Rizwan, demanding Rs. 1 crore. Pranay threaten him for severe consequences, if he failed to full fill his demand.
During preliminary inquiry, it was found that their were many businessmen that had received extortion calls from the same number.
Police had studied Pranay’s pattern and conducted raids, tracing his location to Ratehara in Rewa. Police followed the complaint made by the businessman and contacted Pranay asking him to collect the money that he had demanded. The Crime Branch placed the money as ordered by the accused and decoy him before they made the arrest. He was working as a supervisor in a chocolate shop at Ambience Mall in Vasant Kunj where it was a common practice for customers to fill feedback forms.
Customer Feedback Form! How safe it is?
